Shipping policy
SHIPPING POLICY
KASIA LASKOWSKA ART
Effective date: 27 February 2026
This Shipping Policy applies to all orders placed through the online store at www.kasialaskowska.art.
§1 Order Processing Time
Order processing begins once payment has been received. The time needed to prepare an order for dispatch depends on the product type:
- collectible prints and gallery editions without a frame – 3 business days,
- collectible prints and gallery editions with a frame – 10 business days,
- original paintings – 3 business days.
Made-to-order products are processed according to the information provided on the product page.
Business days exclude weekends and public holidays. If a significant delay occurs, the Customer will be notified by email.
§2 Shipping Methods
Orders are shipped via courier services or postal operators, depending on the destination country. Where available, a tracking number is provided to the Customer once the shipment has been dispatched.
§3 Shipping Costs
Delivery within Poland:
- collectible prints and gallery editions: orders up to PLN 600 – PLN 30; from PLN 600.01 to PLN 1,199.99 – PLN 50; from PLN 1,200 – free delivery,
- original paintings – PLN 300.
The cost of delivery outside Poland depends on the destination country and the order value and is shown in the cart before the order is completed. Any customs duties, import taxes or other local charges are the responsibility of the Customer.
§4 Delivery Times
Estimated delivery times after dispatch:
- Poland – approx. 2 business days (courier),
- European Union – 3–7 business days,
- countries outside the European Union – 5–14 business days.
The total time from payment to delivery in Poland is therefore approx. 5 business days for unframed prints and original paintings, and approx. 12 business days for framed prints. These times are estimates only.
§5 Risk and Transfer of Ownership
The risk of loss of or damage to the Goods passes to the Customer when the Goods are handed over to the carrier, subject to mandatory consumer protection laws.
§6 Shipping Damage
If a shipment arrives visibly damaged, the Customer is advised to prepare a damage report together with the courier, take photographs of the package and the goods, and contact the Seller without delay at kontakt@kasialaskowska.art.