Shipping policy

SHIPPING POLICY

KASIA LASKOWSKA ART

Effective Date: 27 February 2026

This Shipping Policy applies to all orders placed through the online store at www.kasialaskowska.art.

§1 Order Processing Time

Order processing begins once payment has been successfully received.

The estimated processing time depends on the type of product ordered.

  • Original paintings are typically dispatched within 3–7 business days.

  • Limited edition prints, including giclée prints, are typically dispatched within 3–7 business days.

  • Silk products, including scarves and kimonos, are typically dispatched within 3–21 business days.

  • Made-to-order products are processed according to the estimated production time stated on the relevant product page.

Business days exclude weekends and public holidays.

If a significant delay occurs, the customer will be notified by email.

§2 Shipping Methods

Orders are shipped via courier services or postal operators, depending on the destination country.

Where available, a tracking number will be provided to the customer once the shipment has been dispatched.

§3 Shipping Costs

Shipping costs are calculated during checkout and depend on:

  • the destination country;

  • the size and weight of the order;

  • the selected shipping method.

The shipping cost is displayed before the order is completed.

For international shipments, any applicable customs duties, import taxes, or other local charges are the responsibility of the customer.

§4 Delivery Times

Estimated delivery times after dispatch are:

  • Poland: 1–3 business days

  • European Union: 3–7 business days

  • Countries outside the European Union: 5–14 business days

These delivery times are estimates only and are not guaranteed.

§5 Risk and Transfer of Ownership

Unless otherwise provided by mandatory consumer protection laws, the risk of loss or damage to the goods passes to the customer when the goods are handed over to the carrier.

Ownership of the goods transfers to the customer upon full payment of the purchase price.

§6 Shipping Damage

If a shipment arrives with visible damage, the customer is encouraged to:

  • prepare a damage report together with the courier (where possible);

  • take photographs of the package and the damaged goods;

  • contact the Seller as soon as possible at kasialaskowskaart@gmail.com.

Prompt notification helps facilitate the claims process with the shipping carrier and enables a faster resolution.